Shipping & Policies


Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.

How Whirly Dog Supplies Got it's Start

March of 2011, I adopted a sweet little Maltese dog named Whirly from the local animal shelter. I tried purchasing different sized clothes for him but "small" was too small and "medium" was too big, so I decided to start making him clothes. I used my little Whirly as a test subject and model for the apparel. He happily wears the clothes I make and when I take him for walks he seems to prance as he goes, as if he is showing off. He is an incredibly sweet dog.

I started looking at the design of the clothes I purchased and adjusted them to his size and I noticed that many of the clothes where hard to put on and take off. I needed something easy to use. Therefore, all the clothes I make are in the form of a wrap, most use Velcro for closures. This makes them easy to use and it provides him with more movement and comfort.

Once I started making clothes for Whirly, I noticed that everyone was commenting on how cute he looked in them and they wanted to know where I got them. One day, my neighbor (and friend) suggested that I make and sell them. I started selling them on eBay and Etsy. My customers love the product, so I decided to make the clothes available to everyone by starting up my own website.

I talked with other dog owners - friends, family, people at the park, fabric store employees, or anyone willing to give me their opinion. The overwhelming consensus was that people want something easy to use. Dog owners with smaller dogs find it difficult to get the tiny legs through sleeves and dealing with snaps or buttons were simply too hard. Now I know there are other wraps on the market that use Velcro closures, however you can’t find ones made with the same high quality fabric and material we use.

I make the apparel as a one piece wrap. This eliminates stress on seams, because there are none, except on the hoodies. When attaching the Velcro I run three lines of stitching at the outer point because of the wear when pulling them apart.

The materials I use are only the best designer fabrics. The fleece is anti-pill and cottons are prewashed to avoid shrinkage. All clothing is machine washable unless otherwise noted in the listing. Even if you have a small dog, they are dogs – meaning they love to play, dig, roll around, and get dirty. So feel free to throw your new wrap in the wash with your other dirty laundry.

A lot of the dog apparel I make is one-of-a-kind. When I go to the fabric store, I first look for remnants to purchase before buying from a bolt. It’s important to me to be eco friendly. Remnants work for smaller dogs and it helps to keep our landfills from filling up. However, this is not always the case, sometimes you may see larger quantities for certain items if I have special orders and there is a lot of left over material or if I find clearance or bulk fabric that the store is trying to get rid of.


We accept PayPal, Direct Pay through Etsy, and Etsy Gift Cards!
All orders are processed and shipped after payment is received.

NOTE: Custom Orders must be paid in advance of actually making the product.
No returns or refunds on Custom Orders! Please consider that we are creating something special for your dog - custom sizing, design, or materials/fabrics will have an additional "Custom Order Fee" calculated into the price and the buyer will be quoted and charged before the order is started.


READY TO SHIP Items - usually ship within 1-3 business days from time your payment clears, however times may be longer depending on availability, packaging, and/or handling times.
MADE-TO-ORDER Items - usually ship within 3-5 days from the time payment clears, however times may be longer depending on availability, packaging, and/or handling times.

I am not responsible for the transit of your purchase once it leaves my door... Delivery time varies depending on the Shipping Method chosen, weather, holidays, or workload of the shipping carrier. Please contact the carrier with questions.

Every item that is valued over $25.00 or that is shipped internationally, is insured.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Whirly Dog Supplies is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Returns and exchange details

    If you are unsatisfied with your product, please feel free to contact me and we will accept returns on most items due to manufacturing defects. Items must be return within 14 days of purchase. We want you to be happy with your purchase, but we ask that you return the product in its original packaging, with all accessories, owner’s manuals, warranty information, packing materials, and in the condition (we will not accept worn or soiled items) you received it. We will happily refund the price of the item minus shipping. Buyer pays return shipping.

    ∆∆∆ No Returns (no refund or exchanges) On:
    ~Custom Orders
    ~Sizing issues ~ Please measure your pet carefully. ~ Your dog's health and safety is important to us. Diseases such as Parvo (which can live up to one year on surfaces), as well as parasites, can be transferred from pet to pet. Therefore, we Do Not accept returns for refund or exchange. Buyer assumes responsibility for ordering correct sizes, colors, or styles - No refunds or exchanges if the buyer orders the incorrect item.
    Visit: for instructions on how to measure your dog, or feel free to 'convo' me with your measurements, before ordering.
    ~Used, damaged, or soiled products!

    ∆∆∆ No Cancellations after 6 hours of purchases - I may have to order fabric or materials and then your order is scheduled therefore, orders will continue processing after 6 hrs. If the item is "In Stock" it generally will ship within 24hrs, so you would not be able to cancel.


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